January 2017

No incidents reported for this month.

December 2016

No incidents reported for this month.

November 2016

The WWW site is unreachable at the moment...
Engineers were able to restore the WWW site. Thanks for your patience, and we apologize for any inconvenience this may have caused.
Nov 22, 13:22-13:33 MST
Application performance is lagging
This incident has been resolved.
Nov 15, 14:11-15:11 MST
Delays with Sending and Report Generation
This incident has been resolved.
Nov 9, 06:32-07:25 MST
Application performance is lagging
We experienced performance issues with the application, which was temporarily unavailable or running slowly. Technicians have identified and resolved the issue within minutes.
Nov 8, 12:00 MST

October 2016

[Scheduled] System Maintenance
The scheduled maintenance has been completed.
Oct 20, 22:01-22:12 MST

September 2016

Application performance is lagging
Engineers were able to resolve the issue. The application was disrupted from 8:55am to 9:01am MST. Thanks for your patience, and sorry for the trouble!
Sep 16, 09:03-09:21 MST
Email Sending Delayed
This incident has been resolved.
Sep 9, 09:47-12:30 MST

August 2016

Application performance is lagging
This incident has been resolved.
Aug 24, 14:58-16:27 MST
Application performance issues are resolving.
Technicians have fully restored the application. Thanks for your patience. We apologize for the interruption.
Aug 23, 15:11-15:18 MST
Support site temporarily down.
This incident has been resolved.
Aug 17, 07:28-08:26 MST

July 2016

Application is temporarily down
This incident has been resolved.
Jul 26, 16:38-16:43 MST
[Scheduled] Short Scheduled Maintenance
The scheduled maintenance has been completed.
Jul 25, 22:30-22:41 MST
Application performance issues
Service restored! Sorry for the trouble!
Jul 25, 16:13-16:41 MST
Web Application Outtage
This incident has been resolved.
Jul 19, 12:15 MST