All Systems Operational
WWW Site Operational
Web Application Operational
Chrome Extension Operational
iOS App Operational
Android App Operational
API Operational
Video Playback Operational
Video Recording Operational
Video Uploading Operational
Email Delivery Operational
Support Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 7, 2022

No incidents reported today.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - Prompt sends are turned back on for impacted customers. Automations will be slightly delayed.
Aug 3, 23:03 MDT
Update - Our engineers are working towards sending out the automated and schedule emails, and Prompt sends from earlier today.
Aug 3, 20:28 MDT
Identified - Our engineers have turned off Prompt and Automation sends for impacted users temporarily to help with the resolution of this issue.
Aug 3, 17:30 MDT
Monitoring - Our engineers have successfully re-associated 90% of shared content to members of teams. We will continue this work and monitor what's been completed.
Aug 3, 16:31 MDT
Update - Our engineers are implementing the second step in resolving this issue, which will re-associate shared video content back to members. We estimate one hour for completion of this step.
Aug 3, 15:00 MDT
Update - We have completed the first step in resolving this issue. Members have been re-associated with their teams.
Aug 3, 14:21 MDT
Update - Our engineers are releasing a fix to re-associate members back to teams in the next few minutes. We will then release a fix to re-associate shared video content back to members, we estimate this portion to be complete by 2:30 MST.
Aug 3, 13:47 MDT
Update - We have a full solution in progress to fix this issue. We estimate a full recovery by 2:30 MST.
Aug 3, 12:19 MDT
Identified - We have identified 227 teams that have been dismantled. The individuals associated with these teams still have access to their BombBomb accounts, however, they do not have access to their team's members, content, and analytics. Our engineers have identified the issue and expect a full recovery in rebuilding these teams in the next few hours.
Aug 3, 12:05 MDT
Aug 2, 2022
Resolved - Determined cause of performance issues and applied resolutions.
Aug 2, 16:32 MDT
Monitoring - We have identified an issue and deployed a performance fix. The application appears to be recovering, and we will continue monitoring performance.
Aug 2, 16:08 MDT
Investigating - We are currently experiencing degraded performance.
Aug 2, 15:57 MDT
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.

Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.

Jul 25, 2022

No incidents reported.

Jul 24, 2022

No incidents reported.