Email delivery is temporarily delayed
Incident Report for BombBomb
Resolved
We have enabled our email tracking pages and metrics. Our system is running as normal. This incident is resolved.
Posted Dec 03, 2021 - 11:28 MST
Update
The database has recovered and our application performance is green. Our email tracking pages and metrics are still disabled.
Posted Dec 03, 2021 - 11:22 MST
Update
Performance is still degraded, however, the database is showing signs of improvement.
Posted Dec 03, 2021 - 10:49 MST
Update
We've disabled our email tracking pages temporarily while we work through database performance issues.
Posted Dec 03, 2021 - 10:22 MST
Investigating
The database is still experiencing performance issues. We are investigating what else is causing the issues.
Posted Dec 03, 2021 - 10:12 MST
Update
The web application's performance is running slowly. Our engineers are continuing to monitor the system.
Posted Dec 03, 2021 - 09:49 MST
Update
The web application and email delivery are operating well. We will leave this incident open as we monitor performance.
Posted Dec 03, 2021 - 09:03 MST
Monitoring
Email delivery and web application performance are improving. We have identified the issue and will monitor the performance of the application.
Posted Dec 03, 2021 - 08:48 MST
Investigating
We are still experiencing delays in email delivery and web application performance. We are investigating the continued slow down.
Posted Dec 03, 2021 - 08:34 MST
Monitoring
We have rebooted our system. Email delivery is starting up again but is still delayed.
Posted Dec 03, 2021 - 07:57 MST
Investigating
Email delivery is slightly delayed as we investigate an issue with our systems.
Posted Dec 03, 2021 - 07:45 MST
This incident affected: Web Application.