This incident has been resolved, and our teams will monitor the functionality closely.
Posted Dec 05, 2023 - 13:28 MST
Update
We have released a temporary fix to allow the BombBomb Recorder to work without using Virtual Backgrounds. Our teams are investigating an intervention regarding the use of the BombBomb Screen recorder which appears to be working intermittently.
Posted Dec 05, 2023 - 11:58 MST
Update
We are continuing to work on a fix for this issue.
Posted Dec 05, 2023 - 11:15 MST
Identified
We have identified the issue causing the BombBomb Recorder not to load is due to an outage with Effects SDK. Our engineering teams are actively working on interventions.
As a workaround, our BombBomb mobile app is recording successfully.
Posted Dec 05, 2023 - 10:29 MST
Investigating
We are currently investigating an issue preventing our BombBomb recorder from loading due to an outage.